Welcome to Our Service Department

At Mercedes-Benz of Monterey, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.  Schedule a service appointment today at Mercedes-Benz of Monterey.

*Mercedes-Benz of Monterey does not perform Service Work on MB Vans, Sprinter or Metris Vehicles.

Your privacy is important to us.

Mercedes-Benz of Monterey takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.

Mercedes Me: THE LINK BETWEEN DRIVER AND VEHICLE.

Monitor your vehicle and take action using the Mercedes me connect app. Whether you're preparing for a trip using Remote Start or enjoying peace of mind with Vehicle Tracker and Valet Protect, these services make owning a Mercedes-Benz even more enjoyable.

Services include:

• Remote Start and Remote Door Lock/Unlock
• Remote retrieval of vehicle status
• Vehicle Tracker
• Geofencing
• Live Traffic Information
• Online Map Update

A HELPING HAND AT EVERY TURN.

The assistance features from Mercedes me connect allow you to hit the road without reservation. State-of-the-art technologies keep you safe inside your vehicle and informed when you're not.

Services included:

• Maintenance management
• Breakdown management
• Accident recovery
• Telediagnostics for improved servicing
• 24/7 emergency call services
• Information Call and me Call services