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Contact Information

Welcome to Our Service Department

At Mercedes-Benz of Monterey, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.  Schedule a service appointment today at Mercedes-Benz of Monterey.


*Mercedes-Benz of Monterey does not perform Service Work on MB Vans, Sprinter or Metris Vehicles.


Your privacy is important to us.

Mercedes-Benz of Monterey takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.

 

Mercedes Me: THE LINK BETWEEN DRIVER AND VEHICLE.

Monitor your vehicle and take action using the Mercedes me connect app. Whether you're preparing for a trip using Remote Start or enjoying peace of mind with Vehicle Tracker and Valet Protect, these services make owning a Mercedes-Benz even more enjoyable.

Services include:

  • Remote Start and Remote Door Lock/Unlock
  • Remote retrieval of vehicle status
  • Vehicle Tracker
  • Geofencing
  • Live Traffic Information
  • Online Map Update

A HELPING HAND AT EVERY TURN.

The assistance features from Mercedes me connect allow you to hit the road without reservation. State-of-the-art technologies keep you safe inside your vehicle and informed when you're not.

Services included:

  • Maintenance management
  • Breakdown management
  • Accident recovery
  • Telediagnostics for improved servicing
  • 24/7 emergency call services
  • Information Call and me Call services
 

The Mercedes me connect app gives you total control over your Mercedes-Benz, housing all of your remote access services, from Remote Start to Vehicle Tracker. Download the app now to take full advantage of your Mercedes me connect services.

Download on iOS and Android.

Mercedes-Benzof Monterey

498 Fremont Street
Directions Monterey, CA 93940

  • Sales: 831-264-9888
  • Service: 831-264-9888
  • Parts: 831-264-9888

Hours

  • Monday 8:00 AM - 4:30 PM
  • Tuesday 8:00 AM - 4:30 PM
  • Wednesday 8:00 AM - 4:30 PM
  • Thursday 8:00 AM - 4:30 PM
  • Friday 8:00 AM - 4:30 PM
  • Saturday Closed
  • Sunday Closed