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Parts FAQ's

Parts Departments FAQ's

 

    Why chose Mercedes- Benz of Monterey parts over any other source? 

 88 years. 88 is a lot of years in anyone's, life, business, or career. 88 years is the combined years of Mercedes-Benz parts experience here at Mercedes-Benz of Monterey. 88 years of knowledge and experience in dealing with everything from your classic 50's vintage 220, 300, and Gullwings to the cutting edge Sedans, SUVs, Roadsters, and Supercars of today. 88 years of knowing just the right part to complete your restoration or to getting the family hauler back on the road to do what it does best, give you the best driving experience possible. Come and talk to our parts professionals, Jim, Sal, Marty and Ken and see what 88 years of Mercedes-Benz parts experience can do for you.


    What is the warranty period for Mercedes-Benz parts?

The warranty period for most parts is for 12 months and unlimited mileage from the date of purchase.

Transmissions: The Limited Warranty coverage includes 24 months or 24,000 miles, whichever comes first from the date of purchase

Engines and long blocks: The Limited Warranty coverage is 48 months or 50,000 miles, whichever comes first from date of installation.

 

    What does the Limited Warranty cover?

Defects:  warrants to the original purchaser and each subsequent owner of Genuine Mercedes-Benz parts equipment, or factory approved accessories ? except tires- installed on a Mercedes-Benz vehicle which is operated in the USA under normal use and service, to be free from defects in material and workmanship.

 

    What does the Limited Warranty not cover?

Damage due to accidents, misuse or negligence or which have been improperly installed, repaired, lubricated, or used in applications for which they were not designed.

  See the parts department for complete details

 

    What is a Mercedes-Benz Re manufactured Part?

Re-manufacturing of automotive parts begins with an inoperative, failed or worn out part called a "core". This core is disassembled so that the subsystems and components can be cleaned, tested, repaired/reworked or replaced. The components are then brought back to production specification, reassembled, and tested such that the expected performance of the reassembled equipment can be defined and warranted.

  Mercedes-Benz Genuine Re-manufactured are specifically designed for a precise fit for the vehicle

  They are less expensive than new parts to provide a lower cost of ownership to the owner. 


    Differentiating "Re-manufactured" from the rest?

 Repaired: usually refers to a part that is simply made operational again

  Recycled: typically refers to a salvage/used part

  Restored/Reconditioned: refers to older parts, typically parts that are "freshened"

  Rebuilt: refers to a simple replacement of only those components that may be broken or unusable, without a complete dis-assembly and inspection.


 What parts are available as Mercedes-Benz Re-manufactured Parts?

 A/C Compressors, Compressor clutches, Air Mass Sensors, Alternators, CD Changers,      Exhaust Catalysts, Rear Differentials, Injection pumps, Transmissions, Engines, Long blocks, Injection nozzles, Instrument clusters, Starters, Steering racks, Struts, Water pumps. New part numbers and items are added all the time. See your parts advisor for availability.

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